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DAYS MACHINERY CENTRE

Tuesday, September 07, 2010
Date of News: 20/01/2010

Case IH is making it quicker and easier for farmers to order spare parts with the launch of a new online parts catalogue. The catalogue, which can be accessed via the Case IH website, allows farmers to build a complete list of spare parts for equipment models as far back as the 1930s, at any time of the day or night.

 

“The system contains a full list of parts for our current and heritage tractor brands including David Brown, International and Steiger models, said Graeme Phelps, Case IH Aftersales Parts Manager. “With over one million part detail lines available, we expect the site to be popular with farmers using modern equipment, and antique tractor enthusiasts alike.”

 

One of the system’s greatest benefits is its ability to help farmer’s increase their time efficiency. “Because farmers can log on and compile their list of parts 24-hours a day, we’re expecting the site to be particularly beneficial at key times such as after hours when farmers are proactively planning their parts purchases for the days ahead.”

 

The site has been designed with simplicity in mind. Farmers can search for parts by either looking up the equipment model number or typing in the spare parts number if they know it. So no matter what your level of equipment knowledge, the site makes it easy for you to take control over the parts ordering process.

 

The site lists the full range of spare parts for the entire Case IH equipment range - from cane harvesters to tractors. It also provides a detailed part illustration. “So if you’re not sure if you’ve ordered the right part, you can look at the illustration and match it up to your existing part to be confident you’ve ordered the right thing.”

 

Once farmers have compiled their parts list, they can either email or fax or phone us to process the order and even contact you when their parts are ready to be picked up.  The system expedites the entire ordering process and gives farmers a greater level of control over their parts ordering.